Why do I need to make advance reservations?
Sometimes performances sell out and no seats are available for guests who arrive at the theater without having made a prior reservation. When that happens we invite the guests to wait and see if we can seat them just prior to the start of the show. We usually can, but there are no guarantees.

Are all of Pinocchio’s performances open to the general public?
Yes they are except when a group or Birthday Party has booked the entire theater for a Private Performance. That’s one of the reasons why it is always a good idea to phone ahead for reservations.

When do I pay for my reservations?
When you arrive at the theater for the show. Pinocchio’s accepts cash, personal checks, Visa, MasterCard, Discover, American Express and Pinocchio’s Gift Certificates.

How long do the shows last?
It varies by title, but most performances, including the pre-show and backstage peeks, last about an hour.

Is a two year old too young to attend a performance?
We feel our target audience is from three to ten years of age. However, you know your child best and certainly there are exceptions.

How scary are your shows?
We take every opportunity to tone down the grim in Grimm’s Fairy Tales. Our villains are typically more foolish than frightening.

I have a one and a half year old. Does she need a ticket?
There’s no charge for children less than two years of age.

Do you ever have performances that don’t appear on your regular schedule?
Yes, when the theater has been booked by a group. Unless the group has rented the entire theater, those performances are open to the public as well. Please check with the box office for additional performances.  407-677-8831 
ext. 100

Do you permit food and drinks in the theater?
Sorry, but we do not allow eating and drinking in the theater except for babes in arms.

May I reserve seats and sit with my child?
We only reserve seating for the children in a birthday party. All other seating is on a first come first served basis. Parents may sit with their children on the shorter benches if they take care not to block the view of a child who may be seated behind them.

May children sit down front on the floor?
Yes, after the birthday children are seated. Adults may also sit on the floor with their children as long as they are not blocking the view of a child behind them. If the children start inching their way toward the edge of the stage during the show please scoot them back toward the first row.

May I take photographs during the show?
We do not allow flash or video photography of the actual show. However, if your still camera will take photos with the available stage light, that’s fine. You are also welcome to take flash pictures and video of the pre-show.

Still have a question?
Please phone Pinocchio’s at 407-677-8831 FREE